Wi-Fi Not Working

It’s a real pain when you want to quickly whip out your phone and check the weather, only to find that your Wi-Fi refuses to cooperate, even after reconnecting. Or worse, you don’t see your home network at all. There are many causes of this, some more common than others. First, double-check that your Wi-Fi isn’t working by trying to connect with another device. It could just be the one you were using. If not, it’s time to roll your sleeves up.

The most common cause of a fault or missing Wi-Fi network is simply your router hiccuping, as all electronics do in their lifetimes. Go ahead and unplug both your router and your modem. They’ll be connected to one another. If they weren’t, you found your problem. Remove the power cord from both devices, and wait a few minutes before plugging them back in. Try the connection again.

Still no luck? Take a look at your router for any lights or beeps out of place. Every router has its own cryptic LED combinations, but an amber flashing light next to an “internet” icon is a tell-tale sign that there’s no internet coming into your house. See if you can dig out the manual for each device to check that all the various LEDs are in order. Double-check this by plugging a desktop or laptop directly into your modem or router with an ethernet cable. If your other device gets an internet connection, the problem is with your router, and at this point you should call up your ISP (Internet Service Provider). For most Americans, this is Comcast, Time Warner Cable, AT&T, Sprint, etc.

Speak with your ISP and resolve the problem with them. If they keep you on hold, choose the option on the phone to upgrade your service and you may magically find that you’re instantly connected to a service representative.

If this was of any help (or worse, if it was not), get in touch and we guarantee prompt and courteous service.

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